Contact Us

By Phone

General Inquiries - MaineHealth members (Aetna MaineHealth members) 1-800-538-9698
US Family Health Plan Members 1-888-812-7335
Generations Advantage Members

1-800-708-4532

Claims Information

Please call the member services number on the back of your insurance card

By US Mail

Behavioral HealthCare Program
110 Free Street
Portland, ME 04101
800-538-9698
TTY: 877-210-0338

By Email
 

Members 

Please feel free to contact us with questions regarding: 

  • Authorizations
  • Questions
  • Providers in the network
  • Concerns or comments

Providers 

Please feel free to contact us with questions regarding: 

  • Authorizations
  • Credentialing and contracting
  • Utilization Management
  • Concerns or comments